Transforming lives through personalised support

Bespoke support services in Exeter & East Devon

Tailored, person-centred support enabling you to achieve your goals.
TLC Case Management worker visiting vulnerable person
Tina Cole - Director of TLC Case Management

About TLC Case Management

With over 22 years of experience in the Health & Social Care sector, our founder has dedicated their career to enhancing the quality of life for individuals in need. TLC Case Management was established with a vision to offer personalised, strength-based support, drawing on a rich background of working for Devon County Council Social Services. 

Our diverse team of enablers bring a wealth of expertise across various social care settings, including mental health, substance misuse, homelessness, learning disabilities, neurodiversity, physical disabilities, acquired brain injury and dementia care. We are committed to empowering individuals to live fulfilling lives through bespoke, person-centred working.

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Our Comprehensive Services

Short Term 
Targeted Enabling

Our short-term targeted enabling service focuses on helping individuals achieve specific, immediate goals. Whether it’s transitioning to a new stage in life or overcoming a temporary challenge, our enablers provide the support needed to succeed.

Support with 
Moving Home

Relocating can be a daunting task. We offer comprehensive support to ease the process including packing, organising and settling into the new environment - ensuring a smooth and stress-free transition.

Decluttering 
Service

A cluttered space can affect mental well-being. Our decluttering service helps individuals organise their living spaces, moving toward a more manageable home environment. Supporting individuals to better maintain tenancies.

Respite Enabling Service (Dementia)

Caring for someone with dementia can be overwhelming. Our respite enabling service provides temporary relief for caregivers, offering professional and compassionate care tailored to the needs of those with dementia.

Financial & Paperwork Support

Navigating financial matters and paperwork can be challenging. We assist with budgeting, bill management and paperwork, helping individuals stay on top of their financial responsibilities and keeping financially safe.

Benefit Support

Accessing benefits can be a complex process. We provide guidance and support to ensure individuals receive the benefits they are entitled to, helping them navigate the application process with ease.

Community 
Activity Support

Staying active in the community is essential for well-being. We support individuals in engaging with local activities, fostering social connections and enhancing their quality of life.

For more information about what we do, please get in touch with us.

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Why Choose Us?

Complimentary Initial Visit

Our work revolves around learning about your unique circumstances and listening to how you want your situation to progress. We look to build trust and work in a friendly way from the start. Our first visit is complimentary, allowing us to assess your individual needs and create a comprehensive, person-centred support plan without any obligation. 

Tailored, Bespoke Services

No two individuals are the same, and neither are our services. TLC Case Management benefits from being a small team who can work flexibly with you. We bring expertise from social care backgrounds and a wealth of local knowledge. We can adapt and engage with individual’s unique requirements.

Promoting Independent Living

Promoting independence is at the core of why our team love this work, whether relearning skills after a life changing event or learning these skills for the first time. We also have supported living accommodation in Exeter, designated to learning and developing independent living skills. Providing a safe environment, individuals can develop the skills necessary to transition to their own tenancies, promoting long-term self-sufficiency.

Expert Dementia Care

Our team is well-versed in dementia care, providing tailored support that respects the dignity and individuality of each person. Supporting families to navigate the system and set up long term solutions to the everyday challenges. We are committed to creating a safe and supportive environment for those living with dementia.

Elderly man receiving support crossing the road

Our reach

We are proud to serve individuals in the community, residential settings, and their own homes across Exeter and East Devon. Our commitment to personalised care extends to every corner of our coverage area, ensuring comprehensive support for all.

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Get in touch with TLC Case Management

Ready to learn more about how we can support you or your loved ones? Contact us today to schedule a consultation or ask any questions you may have.
We offer flexible appointment options and can visit you at your preferred location, whether at home or in the community. Let us help you navigate your care needs with expertise and compassion.

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